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🚚 Shipping Policy
Effective Date: July, 2020
Thank you for shopping with House Of Keyshia. We aim to deliver your orders quickly and safely. Below are our shipping terms and timelines.
📍 Shipping Locations
We currently ship to:
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All 36 states in Nigeria
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Major cities: Lagos, Abuja, Port Harcourt, Ibadan, and more
International shipping is not available at this time.
⏱️ Processing Time
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Orders are processed within 1–2 business days
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Orders placed on weekends or public holidays are processed the next working day
📦 Delivery Timeframes
| Location | Delivery Time |
|---|---|
| Lagos | 1–3 business days |
| Other Major Cities | 2–5 business days |
| Remote Areas | 5–7 business days |
Note: Delivery time may vary slightly during sales, holidays, or due to logistics issues.
💵 Shipping Rates
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Lagos: Flat rate ₦5,000
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Other States: Flat rate ₦5,000 – ₦10,000 (based on zone)
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Free Shipping for orders over ₦50,000 (limited time offer)
🛑 Delivery Issues
If your order is delayed or not received:
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Contact us via WhatsApp or email with your Order ID
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We’ll follow up with the courier and resolve the issue promptly
🔁 Failed Deliveries
If a delivery fails due to incorrect address or unavailability, the customer may be required to cover re-delivery costs.
📞 Contact Us
If you have questions about shipping:
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Email: support@houseofkeyshia.com
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WhatsApp/Phone: +234 8067454833
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Working hours: Mon–Fri, 9am–6pm
