Our Terms & Conditions

Effective Date: July, 2020.
Welcome to House Of Keyshia!
By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General

This website is owned and operated by House Of Keyshia, a Nigerian-based eCommerce business. These terms govern your use of the site, including browsing, ordering, and interacting with our services.

2. Products & Orders

  • All products are displayed with accurate descriptions, sizes, and pricing to the best of our ability.

  • We reserve the right to refuse or cancel any order for any reason, including stock issues or pricing errors.

  • Once an order is confirmed and payment is received, it cannot be modified or canceled by the customer.

3. Pricing & Payment

  • All prices are listed in Nigerian Naira (₦).

  • We accept secure online payments via Paystack, Flutterwave, bank transfer, or other available methods.

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  • We are not responsible for third-party payment processing errors.

4. Shipping

  • We deliver across Nigeria. Delivery times and fees vary by location (see our Shipping Policy).

  • Customers must provide accurate delivery addresses and contact information.

5. Returns & Refunds

  • Returns are accepted within 7 days of delivery (see full Refund Policy).

  • Items must be unused, unwashed, and in original condition with tags.

  • Refunds are issued to the original payment method or via store credit.

6. Use of Website

  • You agree not to misuse this site (e.g., for fraudulent purposes or spamming).

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  • Content, images, and logos on the site are property of House Of Keyshia and may not be reused without permission.

7. Privacy

  • We value your privacy. Please review our Privacy Policy for details on how we collect and use your data.

8. Limitation of Liability

We are not liable for:

 

  • Delays in delivery due to courier issues or force majeure

  • Third-party service failures

  • Slight variations in product color or size

9. Changes to Terms

We reserve the right to update these terms at any time. Continued use of the site after updates constitutes acceptance of the new terms.

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